I am currently paying $150 month on my card of 4yrs that was used to purchase a wedding set, for a wedding that never happened, unworn rings I tried to return but was told I was just a week past return date. Fine.
Starting Jan of this year, 2017, my income has been cut in half, permanently. I am a single mother on disability with a total income of $735 month. No support and a mortgage to pay. I called to see about lowering payments to $50 month, even canceling card to set up these lower payments.
I was told even canceling card, payments will remain the same and still report monthly to all 3 credit agencys. No help. I was told I have been paying insurance this entire time, customer service gave me a number to call and make a disability claim. A week later a letter of denial comes on my claim stating I have never paid into any insurance?
I cannot afford these monthly payments, and I am still trying to pay JBR $50 month, even that is a large payment for me with my income. There has to be something I can do?
Product or Service Mentioned:
Jb Robinson Jewelers Customer Care.
Reason of review: Problems with payment.