My spouse and I went to the location at Strongsville mall in Ohio. We went in to inquire about financing options.
Sales staff took the last 4 digits of my SS and address. Was then told we could get approved for a credit card, but no one provided us with any of the terms and cinditions of the card after asking multiple times. Instead they presented us with a book full of rings that we could purchase from their catalog. At thst point, we told them we were done, weren't interested in financing, and moved on.
Now its a week later, and we recieved 3 DIFFERENT CARDS in the mail with three different JBR accounts attached to them. Took over an hour of pressing 0 on their automated customer service line to speak to a human (which otherwise only prompts you to give up more personal info to pay on an account). After cancelling these sham accounts, it was explained to me to avoid this in the future, to avoid giving the store ANY information as even just a phone number can be enough for them to open an account in my name. All in all, very shady and deceptive business practices.
The sales staff are more concerned with getting you on a credit card than they are actually making sales and satisfying their customers.
One last funny detail... when they told us we could get approved, it was for almost 1000 dollars more than the limit for the cards they sent us.
Review about: J B Robinson Credit Card.